Q: What is a QA engineer?
A: QA engineers are test engineers, but they do more than just testing. Good QA engineers understand the entire software development process and how it fits into the business approach and the goals of the organization.
Communication skills and the ability to understand various sides of issues are important. A QA engineer is successful if people listen to him, if people use his tests, if people think that he's useful, and if he's happy doing his work.
I would love to see QA departments staffed with experienced software developers who coach development teams to write better code. But I've never seen it. Instead of coaching, QA engineers tend to be process people.
Q: How do test case templates look like?
A: Software test cases are documents that describe inputs, actions, or events and their expected results, in order to determine if all features of an application are working correctly.
A software test case template is, for example, a 6-column table, where column 1 is the "Test case ID number", column 2 is the "Test case name", column 3 is the "Test objective", column 4 is the "Test conditions/setup", column 5 is the "Input data requirements/steps", and column 6 is the "Expected results".
All documents should be written to a certain standard and template. Standards and templates maintain document uniformity. It also helps in learning where information is located, making it easier for a user to find what they want. Lastly, with standards and templates, information will not be accidentally omitted from a document.
Once Rob Davis has learned and reviewed your standards and templates, he will use them. He will also recommend improvements and/or additions.
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