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FAQs and Resumes
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_____________________________________________________________
Q34: How often do you check your messages?
A:
As to e-mail, I check my messages several times a day, usually every day,
Monday through Friday.
Comment 1:
Call 425-765-9015.
Leave me a message. Include
your EXTENSION number,
and I will call your extension,
talk to you, leave you a detailed message, or respond to your
question, usually within 24 hours, Monday through Friday.
Comment 2:
When
you call my number, 425-765-9015, please say so, if your call
is urgent.
If you do not say your call is urgent, I may not return your call
for a few hours or days, if I'm experiencing a high call
volume.
_____________________________________________________________
Q35: Do you have your resume in _______ format?
A:
I do have (QA) resumes in just about every format.
Ask me, if you need an unusual document format. In the
meantime, why don't you use my
resumes
in Word, Text, HTML, and Rich Text formats?
Comment 1:
My (QA) resumes are black and white for best
print
quality, easily scanned by
agents and contract firms, loaded with enough buzzwords
to trigger keyword database search engines, detailed
enough to impress clients, say it all in as few pages as
possible, and can be downloaded or printed FREE, 7 days a week,
24 hours a day, wherever and whenever it might be
convenient to you, the RECRUITER.
Comment 2:
If you need any of my (QA) resumes, please
contact me,
leave me a message, tell me
what your e-mail address is, and I will make sure you get
the (QA) resume.
_____________________________________________________________
Q36: Is this your most current resume?
A:
Yes, it is. My (QA) resume is available in three different formats for
download from my main page. The (QA) resumes that are
currently there are the latest and greatest. There are no
updates available. They're current up through today.
_____________________________________________________________
Q37: Do you have a shorter resume?
A:
I am flexible. I do have
long resumes. AND short resumes, too. If the
short ones are not short enough
for you, feel free to download and shorten them.
Comment 1:
Recruiters generally want (QA) resumes that are about 2 to 3
pages long.
Please don't tell me you need a 1-page resume.
My experience is that -- if a recruiting agency is telling me my short
(QA) resume is not short
enough -- the agency is usually uninformed. I used to have a
one-page (QA) resume
but it did not sell very well with technical managers.
What did I do? I had to add to it enough details to make
a prospective client
feel that (s)he knew the extent of my capabilities. In
other words, I had to
make it about 3 pages long, and THEN it started selling,
because most technical managers wanted "meat" from the "get-go",
and not one page of fluff.
Comment 2:
This is a controversial subject, and opinions differ. From my
10+ years of experience I have learned that I need to have a
(QA) resume with enough detail to make a prospective client
feel that (s)he knows the extent of my capabilities.
A good format is to provide a statement of the task, the
role I played, and the tools I used, including the
environment, and platform. I do not avoid using the names
of companies, applications, areas supported, and software
products, and do not worry about the length of this
(QA) resume. It has been my experience that ALL of this
information is of interest to the Project Manager /
Lead looking for help.
_____________________________________________________________
Q38: What is the name of the company?
A:
I know, some of my (QA) resumes do not contain full details, but I need to
stick to this, even when sometimes recruiters in need of sales
leads complain that they can't go further without full details. I
keep a full resume for actual interviews.
Comment 1:
Company names are competitive information.
If you're reading this, chances are you're a recruiter with a
small or medium
size contract service firm. Moreover, chances are, your firm has a
list of 10 or 15
important customers. How would you feel if I asked you for the
names of
YOUR 10 most recent, most important customers, including the
names of their best hiring managers?
Comment 2:
My (QA) resumes do get me interviews
even without the use of full company names on my (QA) resumes.
Comment 3:
Company names on my (QA) resumes tend to be counterproductive
because they tend to limit
my opportunities, and therefore putting company names
on my resumes is not in my best interest. Why? Because
many recruiters concentrate on IBM, Research Triangle Park,
AND ignore dozens of other opportunities, if they see
that IBM, Research Triangle Park is on my (QA) resume.
Comment 4:
Putting company names on resumes is dangerous; because the names
can backfire on me easily, and therefore putting names on my
resume is not in my best interest.
Corporate clients are known to do "vanity searches". They
search the web periodically, and look for documents that mention
their company names. If you're an employee or contractor, and
are searching for a better job or contract, is it a good idea
to let your employers know that you're looking? Sometimes the
answer is "yes", but most of the time the answer is "no".
Comment 5:
Putting company names on (QA) resumes can make me a victim of a
resume identity
theft, and therefore putting company names on my resumes is not
in my best interest. Resume identity theft? Yes... identical
(QA) resumes show up at client sites where only the names of
candidates have been changed. The dates, work history,
and experience remain the same.
Resume identity theft is even more widespread than many people
are aware.
However, unfortunately, no one seems to care.
What's more, on Monster,
Dice, and a few other job boards, job postings are now being used
to steal
identities from people. Monster alerted users to this last month.
Therefore, when I send out my (QA) resume, I generalize
the name of the company, and say something like
"Fortune 500 Electric Utility Company",
instead of naming the specific organization.
Comment 6:
I feel that my client list is confidential, and
will only reveal them to another client, not a recruiter.
I'm generally suspicious
when a telemarketer pumps me for "more specific information".
Comment 7:
Please do not be like the telemarketer who called me last week.
He claimed he was a recruiter. He had nothing specific,
pumped me for specific information, and kept me on the phone for
what felt like hours. Later he called me at work, too;
after I had made it clear to him many times that, "I do not want
to be called at work".
Comment 8:
Trust is an earned asset. Trust is not something that is
just given.
When an unknown telemarketer calls you, and when he's
just "fishing",
is it a good idea to trust him blindly, and give him
competitive information?
Is it a good idea to give him the names of your most
important customers
that he can use and abuse? I don't think so.
Comment 9:
If you're a real recruiter, DEFINITELY call me if
something comes available for contract.
I'm pleased that you are considering my help for employment
opportunities with you; and would like to thank you for your
interest in me, and the work that I do.
_____________________________________________________________
Q39: Are you OK with a background check?
A:
Is the paper work, and the risks of identity theft, gossip,
hearsay evidence, false evidence, and the time and money
consumed in dealing with gumshoes and gossipmongers worth
the prize, when the vast majority of jobs require no background
investigation?
Comment 1:
If you do not trust me, why should I trust you?
Comment 2:
If you do not trust me, then there is something wrong
with you, and you should not be representing me!
Comment 3:
Many background checks are ILLEGAL. My HR
contact tells me, it is illegal for an employer to ask you to fill
out "background check" forms (with social security number, date of
birth, etc.) before you have had a client interview. To prescreen,
using background check
information is illegal, because it could allow a recruiting agency
to use protected information to deny some contractors the opportunity
of employment (based on income, criminal history, marital status,
etc.)
Comment 4:
Identity theft is on the rise. Taking advantage of job seekers'
desire to please potential employers, identity thieves ask for
all sorts of personal information: your name, birth date, credit
information -- all the things they need to steal your identity
and spend your money. The FBI says, if you encounter a
request for your personal, financial, or identity information,
such as Social Security number, or other identifiers, exercise
extreme caution, AND report any suspicious activity.
Monster.com says, "Protect your personal information by never
providing social security account numbers to prospective
employers."
Comment 5:
The following true story demonstrates why submitting
yourself to a background check is UNWISE: "It was just the job
lead Jim needed: a marketing manager position with Arthur
Gallagher, a leading international
insurance broker. And only days after Jim responded to the job
posting on Monster.com, a human resources director sent along a
promising e-mail. We’re interested in you, the note said. The
salary is negotiable, the clients are big. In fact, the clients are
so valuable and sensitive that you’ll have to submit to a
background check as part of the interview process. Eager for work,
Jim complied — and sent off just about every key to his digital
identity, including his age, height, weight, Social Security number,
bank account numbers, even his mother’s maiden name. It was all just
an elaborate identity theft scam designed to prey on the most
vulnerable potential victims — the increasing ranks of the
unemployed." ('Online Job Listing and ID Theft Scam' by Bob Sullivan,
MSNBC, November 4, 2002)
Comment 6:
Life is too short to engage in anything illegal.
I'm not a criminal, have never been a criminal, and never going to
be a criminal. If I'm touched by crime, I'm a victim, not the
perpetrator. I'm a registered and licensed professional engineer.
My association of professional engineers would start disciplinary
action against me, and cancel my license, if I was a criminal.
Based on these four reasons, I believe, any request for any
so called "background check" is a bit of an insult.
Comment 7:
I'm licensed to practice engineering, just like dentists are licensed to practice
dentistry. If you don't trust your dentist, do you put him through the humiliation
of a background investigation? Of course you don't!
Comment 8:
Of governments, gumshoes, and gossipmongers, I prefer the
government. Therefore, if there is a requirement for a
wide-scope investigation, then I prefer the government whose
investigation leads to "security clearance".
Why am I saying this? Because a full background check by a
gumshoe covers every aspect of an individual's life, much like
the government's investigation covers every aspect of one's life for a
government security clearance. The big difference is, however, a
gumshoe cannot give me clearance. Additionally, a gumshoe cannot
assure me my personal data won't end up in India, or, alternatively,
in the hands of criminals!
Comment 9:
Giving your "OK" to a gumshoe, to do a "background check" on you, is
unwise. Why am I saying this? Because gumshoes often deal in
gossip, and hearsay, and false evidence that can and will
damage your reputation, AND stay with you for up to 7 years,
unless you want to sue and spend 4 years and $8,000. Take
the case of James Millstone, the assistant managing editor of the
St. Louis Post. A gumshoe gathered some damaging information on
Millstone because of an interview with one of his neighbors.
The report stated he was a hippie with a beard and long hair,
could be a drug user, and failed to discipline his kids. Because
of this report, his credit was almost ruined, and his car insurance
was almost cancelled. When he learned about the false credit report,
he sued, and eventually won, but only after spending 4 years and
$8,000. In his case, the false report was based on one single neighbor
who didn't like Millstone, and had been feuding with his kids.
Comment 10:
End clients tend to be GOOD people. However, in some locations, there are end clients
that are 'unusual' and 'unreasonable'. They're unusual and unreasonable because they
believe they can make you work in an
environment that is contrary to your best interests. Pay attention to little red flags,
e.g. mandatory background checks, mandatory badging in at 8:00 a.m. or earlier,
"proprietary" hardware tools, "proprietary" software tools, or "proprietary" software
languages. If you want to maintain your marketable skills, avoid 'unusual' and
'unreasonable' end clients!
Comment 11:
Clients sometimes use on-site agencies with monopolistic powers.
In my experience, these monopolists are not as good as the end clients they represent.
Comment 12:
Don't be like the on-site recruiting agency that wanted to
do a "criminal background check" on me. They automatically assumed
I was "guilty" until proven innocent. Why the suspiciousness? Probably because
they were negative people who looked inside themselves and saw a couple of con
men. Do you want to deal with negative people, con men, or anyone
else who do not trust you? Of course you don't!
Comment 13:
Don't be like con men. Con men tend to be sneaky; taking
advantage of job seekers' desire to please potential employers!
They use trickery, deception, lies, and false promises to get all sorts of
personal information: my full name, birth date, signature, and other
identifiers -- all the things they need to steal my identity.
Do you want to deal with identity thiefs? Of course you don't!
-
Don't be like the recruiter who commited fraud when he
wrongfully and dishonestly failed to disclose to me a
requirement for a background investigation. This particular
requirement was an unusual one, and he should have disclosed it to
me at the time we submitted the resume.
-
Don't be like the recruiter (same recruiter) who made a statement
he knew was false. He said, "Other than W-2 and I-9 forms, there
will be nothing else that you will have to sign." He made this
statement he knew was false, in order to deceive me and to entice
me to release to him my social security number, date of birth,
and other proprietary information. Contrary to what he said, one day
later he sent me a big bundle of blank forms, for my signature,
for HIS and for HIS benefit only.
-
Don't be like the recruiter (same recruiter) who made a statement
he knew was false. He said, "I'm sending you a contract", but he
failed to deliver it to me. He was eager to collect MY signature,
but HE signed nothing. He completely avoided the signing
of all forms. Without his signature there was no tangible
contract, there was no tangible offer. The offer he made was
only a verbal offer.
-
Don't be like the recruiter (same recruiter) who made a statement
he knew was false. He said, "The client wants a criminal background
check." A couple of days later he pressured me to sign a form that
would have authorized not a "criminal background check" but a "wide-scope
background investigation". Please notice, there is a big-big
difference between a simple, 5-minute criminal background check,
and a complex, wide-scope investigation of unlimited scope and
duration that can stretch anywhere from 5 days to 15 years.
The latter can and will include all gossip, hearsay evidence, and
false evidence.
-
Don't be like the recruiter (same recruiter) who tricked me to
sign away my rights when he said, "Sign this form and send it
back to me!" It was a boilerplate legal form from a gumshoe
that would have subjected me to a wide-scope investigation of unlimited scope
and duration, where the gumshoe would have included gossip, hearsay and
false evidence, and, all these would have remained on my record for 7 years.
-
Don't be like the on-site recruiter who misled me when she said,
"We need to do a credit check on you." The truth was, there was
no reason to check my credit because I was NOT hired as a bank
teller, credit manager, accountant, or multi-million dollar
project manager.
If there was any need for checking anyone's credit, then it was
the credit of the end client and the recruiting agency, because they would
handle my money. They would owe me up to $100,000, in paychecks.
-
Don't be like the on-site recruiter (same recruiter) who mislead
me when she said, "We need to check your driving record." The
truth was, there was no reason to check my driving record because
I was NOT hired as a truck driver, forklift driver, or school bus
driver.
-
Don't be like the recruiter (same recruiter) who mislead me when
he said, "This paperwork comes from the client." The truth was,
all paperwork came from him and his firm's verification company only.
-
Don't be like the recruiter (same recruiter) who misled me when
he said, "This requirement for a wide-scope investigation came
from the client." The truth was, the request came from him and
his verification company only.
-
Don't be like the recruiter (same recruiter) who treated me
Unfairly. An initial piece of paper from his firm said,
"Our firm agrees to deal fairly and in good faith with the
contractor", but then he wanted me to sign one additional
document that would have required a 2-week notice from me, but
ZERO notice from his firm. Was that fair or unfair? Of course, it was unfair!
-
Don't be like the recruiter (same recruiter) who wanted me to
spend my own money to travel to a physically distant site of
an out of state client, when, as we can see from items 1 through 9,
he had no integrity; his word was not gold. He worked and acted
like a con man. Would you invest any money with a con man?
-
Don't be like the recruiter (same recruiter) who asked me to lend
to his firm my own money (to do the required drug screen).
However, as we can see from items 1 through 9, he had no integrity;
his word was not gold. We can see he worked and acted like a con
man. Would you lend money to a con man?
-
Don't be like the recruiter (same recruiter) who applied
tremendous pressure on me. Why the pressure? Probably because
if one is under pressure, one has no time to read or digest anything. This
way he was able to make me sign and fax to him forms I would
have not have signed under normal circumstances. How did he do it?
For one, he called me every day, and every hour, sometimes every
five minutes. Two, he
left for me a large number of voice and e-mail messages. Three, he
made a big effort to get from me promises, fax messages, and all
sorts of personal information. Four, just like a con man, he
kept giving me artificial deadlines. He wanted me to make a decision
the same day, and print, and sign, find a fax machine, and do all of
this before the close of the business day. WHY WAS THE RUSH? I was
already stressed and did not need to make a decision right then and there.
I could afford to take a day or two to make a decision.
Legitimate recruiters would have known this and would have been willing
to wait for my decision.
-
How do you deal with untrustworthy and dishonest recruiters?
In these real life examples, in
items 1 through 13, the desire to earn extra money made
a recruiter commit fraud. With all frauds, the problem is that
eventually they're found out, and both clients and contractors
tend to bail, once the fraud is discovered.
Comment 14:
Trust is a slow process that good recruiters build up over the
years. Trust is not something you give to the first unknown,
unlicensed, unidentified, self-appointed investigator
who is able to say, "I have a job for you, what is your
social security number?" What is your drivers license number?"
What is your residence address?" What is your birth date?"
The self-appointed investigator will NOT get you a contract, but
he will waste your valuable time, energy, attitude, and enthusiasm.
He will also make you lose references. He can also make you a
victim of identity theft. He will make contractors and recruiters
run around in circles, without any contract or compensation.
_____________________________________________________________
Q40: When are you available to interview with a client?
A:
After 12:00 p.m., Eastern Time. (After 3:00 p.m., Pacific Time).
Comment 1:
On most weekdays
I can be interviewed after 12:00 p.m. Eastern Time.
If you call earlier than 12:00 p.m. EST, I may not be able
to answer the call. In my experience, most project
managers / software test leads
are able to set up a specific time after 12:00
p.m. Eastern Time.
Comment 2:
We need to set up a SPECIFIC time. For example: 1:00 p.m.
Eastern Time (4:00 p.m., Pacific Time).
Comment 3:
I need to know, in advance, the exact time of the
client's call because
I want to be ready, at my best, want to
prevent scheduling
conflicts, and want to ensure the client's call is answered.
Comment 4:
Please don't forget to TELL ME when a prospective client will call.
I need to know, in advance, the exact time of the client's
call. I need to know this in order to prevent A)
scheduling conflicts, and B) calls that are not received.
Please don't be like the recruiter who set up a telephone interview
for yesterday morning, but could NOT tell me the TIME of
the client's call.
Did he expect me to sit by the
telephone for two full hours when I had to go back to work
AND had a long list of things to do after 12:00 p.m.?
Comment 5:
To set up a specific time, you need to SELL the manager on the
time of the
appointment you want. For example, you need to ask the manager,
"How about
12:00 noon, or would 12:30 be better for you?"
Comment 6:
For clients my best number is 425-765-9015.
For recruiters my best number is also 425-765-9015.
Comment 7:
I must have an INTERVIEW as part of the initial
contact with the client. If the client won't talk with me,
and won't do a phone interview as part of the process, then
I'm not interested in that position.
Why should we have a client interview as part of the process?
Because client interviews are very useful. They reduce the risk
of accepting
new positions. Minor misunderstandings can be prevented. That's
why I say I must have a client INTERVIEW as part of the process.
Comment 8:
I do all interviews outside the workplace.
Please don't be like a recruiter who wanted me
to do a client phone interview at WORK, at the expense of my
most recent client.
Why? Because it wouldn't be fair to my most recent client to A)
use their hours for my personal gain, or B) cut back on my lunch
hour, and decrease
my effectiveness for the rest of the day. After all, they
don't pay me to discuss non-company business on company time. That
would be unethical. My main concern is unplanned telephone
conversations
that go on, and on, for what seems like forever, at the expense of
my most recent client.
Comment 9:
I do monitor my incoming calls during the day, EVERY DAY,
between 8:00 a.m. and 8 p.m. Eastern Time.
During the day, I also
have unscheduled meetings, visitors dropping in without
an appointment, distractions, and little, or no privacy. Despite
all of this, I do answer my calls most of the time.
Comment 10:
When I'm presented to a client, I don't talk about rate (if
this is a contract, and if this is one of your concerns), but
I do give you feedback, usually the same day. Similarly, I
expect notification from you, as to the outcome of
the presentation, after a phone interview.
_____________________________________________________________
Q41: Can I present your resume to a client?
A:
Call (or e-mail) me, and get my permission FIRST. I require
contract staffing firms, agencies, and in-house recruiters
to obtain my
permission FIRST, on a
client-by-client, and contract-by-contract basis, BEFORE
presenting my (QA) resume
to any client.
Comment 1:
These (QA) resumes and FAQs are provided to enable you to determine
possible matches with your or your clients' needs.
Possession of this
information does not constitute authority to present it to a
client or to act as my
agent in any other way. I need to know where my (QA) resumes are.
Comment 2:
Can you put my (QA) resume on your web site or letterhead,
for prospective clients or visitors? No, you cannot.
Possession of my (QA) resume does not constitute authority
to act as my agent.
Call me, and ask my permission first, on a
client-by-client, and contract-by-contract basis.
_____________________________________________________________
Q42: How can I contact you?
A:
Give me a call or send me e-mail.
Be specific:
Do disclose the job description when you're asking me, "Are you interested in working at Microsoft?"
If you don't or won't, or if you have too many fears, you should not be representing me.
Be specific! Do disclose the client company when you say "this is for a direct client of mine in Virginia".
If you don't or won't, or if you have too many fears, you should not be representing me.
Be specific! Do disclose the job description when you say "this is for an engineer like you".
If you don't or won't, or if you have too many fears, you should not be representing me.
Your secret is safe with me. Every day, including Sundays, I get many job descriptions
from all states and locations, but the great majority of them are NOT even close to the
perfect glove fit!
However, if yours is a reasonably good match, I will contact you!
E-mail me:
My preferred contact is e-mail, if you need
to notify me about a possible contract, "perm" work, or
interview with a client. If you REALLY want my attention quickly,
send me e-mail.
Get my OK:
I require contract staffing firms, agencies, and in-house recruiters
to always get my OK before submitting my resume to any opportunity.
_____________________________________________________________
Comments:
"Rob, You have a strong background, no doubt."
Melanie S., Technical Recruiter
"Rob,
I took a moment to go look at your web site and
it's extremely helpful! I'd love to help
you explore these contracting positions. Once
again I just wanted to let you know that I'm
very interested in speaking with you."
Doug E., Technical Recruiter
"Hi Rob, I've just seen your resume and admire that
your resume contains all details, that's great."
V.T., Covansys Corporation
"Hi Rob, As I have read through your website I can see
that you are a thorough, intelligent and professional
person."
Jeffrey S., Senior Engineering Recruiter
"Rob, I like your FAQs and the comments...
Your PD section was most interesting - you
are the first person in my 12 year career at doing this that
actually gets how PD works..."
Steve R., Technical Recruiter
"Rob, I enjoyed speaking with you this morning, and I
visited your web site -- very impressive! I will let
you know as soon as I get feedback on your
submit. Thanks, and I look forward to the
possibility of working with you in the very near
future. Have a great weekend."
Scott W., Technical Recruiter
"Rob, I stayed in the office late tonight because I
greatly enjoyed reading your FAQs. I have only
five months experience in this business and am
horrified by the way some candidates have been
treated by recruiting agencies. Thanks for the
education."
Patty K., Technical Recruiter
"Rob, I ran across your resume... and was
very impressed by your qualifications."
Michael K, Technical Recruiter
"Rob, I get all excited when I see a truly good resume..."
Patria H., Senior Technical Recruiter
"Howdy Rob! Your qualifications are extremely impressive,
almost to the point of intimidating! Ha-ha. Which, is
something I savor."
Chad D., Software Engineer
"Hi Rob, I just wanted to say that I'm sure you don't have
any problems finding work due to the professional appearance
of your web-page. It's excellent." Laura B., Software
Validation Engineer, Scotland, UK
"Hello Rob, I reviewed your resume on-line and was
very impressed."
Gwen R., Recruiter
"Dr. Davis, Good morning. I am a retired military man
who spent 20 years with the Marine Corps. I am in awe of
your website."
Jimmy R., Software Tester
"Rob, You have a strong background, no doubt."
Melanie S., Technical Recruiter
"Good Afternoon, your Curriculum looks really Pro."
Bernardo A., Recruiter, Brazil
"Hi Rob, I want to be your Net friend... can we be?"
Geetanjali G, Software Tester, India
"Rob, I had a closer look at your website and have to pay
you a major compliment, it is great. I loved your insight
and FAQs. You are definitely a very emotionally mature
professional. Thank you and all the very best...you've
got a fabulous presentation."
Carol B., Technical Recruiter
"Hi, Rob Davis: Your resume is quite impressive. Best
regards and good luck!"
Bob G., Recruiter
"I read your FAQ sheet with great interest! I really
appreciate your professionalism in that regard."
Barbara M., Recruiter
"Rob, I got your resume and it looks good...
Your education and experience is excellent."
Patrick B., Recruiter
"Rob, It was a pleasure speaking with you this
afternoon. This looks to be
a good fit and I look forward to working with you..."
Neal C., Account Manager
"Hello Mr. Davis, I had a quick look at your site, and
it appears you've been
doing the contracting thing long enough to have stepped
on most of the
land mines. To tell the truth, I wish I'd seen your
site/FAQs about 3-4
years ago when I was doing more contracting-oriented
work. Adopting your
methods probably would have saved me a *lot* of aggravation."
Jim W., Web Applications Developer
"Rob, Your web site is very thorough and well-organized."
Rob O., Technical Recruiter
"Hello and thank you for the resume. I'd like
to congratulate you on the most organized and
informative resume / FAQs I have ever seen! It's
about time someone got it right. I love it!!"
Ryan N., Branch Manager
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